Website Privacy Policy

Journey Psychiatry & Behavioral Health

About this policy

This policy describes information collected through www.journeypsychiatry.org. Our HIPAA Notice of Privacy Practices separately explains how we use and disclose protected health information and describes your rights concerning that information. Contact our office to request a copy.

Information you provide

When you contact us or request an appointment through our website or linked services, you may provide contact details and information about your request. We use information you submit to respond, coordinate scheduling, and address your inquiry.

Please provide only the information requested. Use our patient portal or designated secure intake system for sensitive medical information rather than general website inquiries or ordinary email.

Website information and cookies

Our website is hosted by Squarespace. Website services may collect technical information such as browser and device details, IP addresses, pages viewed, and interactions with the site.

Our website has used Google Analytics to understand visitor activity. Cookies and similar technologies may support website functionality and analytics. You can manage cookies through your browser settings and, where available, the website’s cookie-preference controls. Restricting cookies may affect some website features.

Service providers and links

We use third-party services to support website hosting, analytics, and online scheduling. Our website includes an IntakeQ scheduling integration and links to our patient portal. Information handled by these services depends on the service used and your interactions with it.

External websites and services may have their own privacy policies. Please review those policies when using them.

Protecting your information

No website or internet transmission can be guaranteed completely secure. Please contact our office if you have questions about the appropriate way to send confidential information.

Submitting a website inquiry does not establish a provider-patient relationship. Website inquiries are not an emergency service. For an immediate emergency, call 911.

Questions and updates

For questions about this policy or to request our HIPAA Notice of Privacy Practices, contact Journey Psychiatry & Behavioral Health at (727) 358-9911.

We may update this policy as our website and practices change. The latest version will be posted on this page.