Insurance & Payment Information

We believe access to mental health care should feel clear, supportive, and stress‑free. Journey Psychiatry works with many major insurance plans and offers self‑pay options so you can choose the path that works best for you. Our intake team is always happy to help you understand your benefits and next steps.

We are currently in‑network with many major carriers, including:

  • Aetna

  • UnitedHealthcare / Optum

  • Cigna

  • Humana

  • Oscar

  • Oxford

  • UMR

  • Florida Blue and many other Blue plans

  • Carelon Behavioral Health

  • AvMed

  • VAcc

  • Medicare

Tricare / Humana Military

Journey Psychiatry is Certified Tricare Out-of-Network providers. We are only able to accept Tricare patients who have out‑of‑network benefits. Coverage & reimbursement vary by plan, so we strongly recommend verifying benefits prior to scheduling.

How Insurance Works With Us

As a courtesy, our team can help verify your insurance benefits before your first appointment. This may include:

  • Confirming in-network or out-of-network status

  • Reviewing possible copays, deductibles, or coinsurance

  • Noting when certain medications or treatments require prior authorization

  • Confirming that no referral is required

Before your visit, our intake coordinator will review what to expect financially and go over our cancellation policy, which is not covered by insurance. Coverage and payment responsibilities are determined by your individual plan.

Our verification is not a guarantee of payment from your insurance company. You are encouraged to contact your insurance provider with any questions regarding the information provided.

If Your Insurance Is Not Listed

If your plan is not listed above, you may still have options:

  • You may be eligible to use out‑of‑network benefits

  • We can provide documentation or a superbill upon request

  • You may choose one of our self‑pay options

Our team will walk you through these choices so you can make an informed decision.

Insurance participation and benefits vary by plan and are subject to change; patients are responsible for balances not covered by insurance.

Verify Your Coverage

We encourage all patients to verify insurance coverage prior to scheduling. Our team is here to help.

Call/Text: (727) 358‑9911

You may text us a photo of the front and back of your insurance card or digital copy of your insurance information during the intake process so we can assist you efficiently.

Text to Verify Insurance

Self‑Pay Options

For patients who prefer not to use insurance or whose plans are not accepted, we offer self‑pay options. Transparent pricing allows you to focus on care without unexpected surprises.

If you’re interested in self‑pay rates, please reach out to our intake team for current pricing and availability.